Client Charter

Our promise to you and your pet

We will always greet you and your pet with a smile.
We will always treat your pet as if it was our own, with total care and attention.
You will only ever be seen by fully qualified vets and trained nurses, using the most suitable equipment and medicines available.
In the consultation room, we will always listen to you to understand the nature of your concerns and explain the treatment options available to you.
We will endeavour to discuss any costs with you before they arise.
We will regularly seek your feedback to try and improve our service to you.

A free of charge first general health check *t&cs apply
Brand new Laser therapy
Cat friendly Clinics.
Veterinary Surgeons with expertise in Ophthalmology and Acupuncture.
In house diagnostic imaging and laboratory.
Nurse clinics. Our nurses are fully qualified and can offer their knowledge on a vast array of topics.
Puppy Parties!
Up to date information on preventative health care including a health plan that covers the costs of this treatment.
A team that cares!